If access to knowledge was an industry, it would be described as a very mature one. We all take it for granted now that everything is available to us, just one click away.
But to what extent are the implications of this applied to training? Not much, from the Compaso team’s own observations. Classroom environments prevail and participants are still being trained by many organisations in traditional ways.
Not only is this an outdated approach but it’s also expensive. Just at a time when, despite encouraging economic forecasts, we’re still being told to tighten our belts.
By taking a more innovative approach to training, managers can now tap into both the ubiquity of knowledge and, at the same time, reduce their training costs. How?
It needs a step change in how they see their role – in four key ways.
First, they need to see themselves as curators of content, not generators of it. The materials they need are already out there and all the latest thinking can be linked to with ease – whether its through Amazon, Wikipedia, Harvard Business Review or numerous other sources.
Secondly, trainers need to tap into the power of communal learning. We all tend to learn more from each other and that isn’t just through people we know. A simple Google search will find you a ‘remote’ expert on anything. So trainers no longer need to deliver the content. They simply need to facilitate these learning communities.
Thirdly, the training environment should similarly be geared to sharing and responding to each other. It shouldn’t be all about trainers controlling the learning process by imparting knowledge or simply telling people what to do.
Finally, training needs to be integrated into day-to-day activities. The technology is there to enable that. So the future role of trainers should be to offer real-time support – rather than to devising training programmes that people can’t attend because of daily ‘priorities’ that get in the way.
Do this mean that a new breed of trainers will emerge? Not necessarily. Current trainers just need to observe the habits of those freshly entering the workplace. They’re already adept at finding what they need, when they need it.
By adopting that habit and applying its principles, trainers can get their own game up to speed. This will lead to them achieving better results faster than ever before – more cost effectively.